Chalet di Ukraina

"Thank you for your hospitality, we are happy to stay with you again!"

Aucun.

"The chalet was a real dream and perfect escape from our busy lives. Situated in magical countryside with a beautiful pond and a view of wildlife including deer. Inside the cabin we had everything we needed for a cosy evening after a day of hiking. And the host was the sweetest kindest lady 😊"

Aucun.

"Fantastic place! Better than the pictures. Bring your own towels and toiletries."

Aucun.

"Everything. We've been before and we really like everything about it. It's such a friendly place and the owner and the couple who oversee the property are so helpful and caring."

There's nothing that we don't like. We love to walk and adore the narrow streets. The location is central but the geography of Bang Tao means that there's always a good walk to get to our favourite places.

"The beds are extremely comfortable, the check in super easy, the cottage is super cozy, warm and has everything you need for cooking. The location is great, in a secluded spot, absolutely peaceful. We love the dogs, it was a bonus be able to pet and play with them."

Due to my carelessness, I thought the Smyrr cottage had a shower (the photos only show a sink and toilet, but I assumed the shower just wasn't in the photo), so if you're staying longer, you might want to take that into consideration.

"tres bien situé a coté de l'aéroport et donc un peu loin du centre , mais hotel au calme tres agréable"

tout est parfait dans ce petit hotel bungalow

"I liked everything about the property. It felt like a peaceful oasis away from the hectic life of the local area. The villas are well equipped for cooking which I managed to do quite happily. All the staff were particularly helpful, professional and pleasant in their approach. I have to mention Miss Erika, the property administrator who couldn’t do enough to make me feel welcomed and comfortable. Also, Maria would clean and tidy my villa so well, which always made my surroundings so pleasant. Even Digno, the security guy, was very helpful and carried my suitcases when I left. I was very happy with the price I paid to stay in this property."

Aucun.

"Fantastic place! Better than the pictures. Bring your own towels and toiletries."

Aucun.

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"Everything. We've been before and we really like everything about it. It's such a friendly place and the owner and the couple who oversee the property are so helpful and caring."

There's nothing that we don't like. We love to walk and adore the narrow streets. The location is central but the geography of Bang Tao means that there's always a good walk to get to our favourite places.

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"Excellent, we were late arriving but the friendly hosts still gave us a warm welcome and a hot meal."

Aucun.

"Muy cómodo y muy limpio , camas cómodas y tenía suficientes utensilios de cocina , los desayunos muy ricos los felicito"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Really comfy, tidy, well equipped place. The hosts were very friendly, they even contacted us with a neighbor of them who gave us a (paid) tour to different destinations. The supermarket around the corner was very handy, it helped us reducing costs during the trip. On the other hand, we used public transportation, but I would suggest to rent a car if you are a group of 3 or 4. We had a really good stay, so we highly recommend Casa Chiquito :)"

Nothing, everything was fine. Just for the sake of continuous improvement, it’d be good if the draining of the shower could be improved but I can imagine it is significant work (it is certainly not critical at all, though).

"A wonderful , basic cabin located in the arguably the best location on the island . Surrounded by acres of exotic fruit and native forest beyond. Birdlife is prolific. This is a place to stay for birdwatching with flocks of African grey parrots, kingfishers, egrets .. and so much more to see.. Excellent value meals can be brought to your table daily. Freshly caught fish, local grown fruit and rice. No need to cook . It's good quality and great value. Bring cash for guides and daily, national park entry fees . The beach is amazing ... REALLY"

Ensure you have bought a local sim-card, loaded with data before arriving. Wifi may not work. Also, before arriving, stop at a supermarket and buy sufficient drinking water for your stay. ( 2 litres per person per day minimum ). Bring mosquito spray for your jungle walks and be prepared to rough it .

"Close proximity to the stadium, town centre and main attractions, friendly neighbourhood"

I was not impressed with the fact that I was asked to pay additional fees charged by the host on checking my booking these fees were not added to my original booking at the time of booking the property. The host explained that these are the fees chargred by booking.com to her which I suspect is passed on.

"I credit our owner for moving us to a new property when there were deficiencies"

Aucun.