Resor di Puerto Rico

"Kids day care free,wide variety of food,staff was excellent and the environment is great"

Some of the restaurants were too far apart

"Great location in the valley, amazing food great staff. Really cozy and the little hot pool and sauna are amazing way to start the day!"

Aucun.

"A truly beautiful villa with a pool. The modern features are incorporated very tastefully into the authentic setting. An excellent breakfast and a stunning private beach, almost empty, with fish swimming around."

Aucun.

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"A truly beautiful villa with a pool. The modern features are incorporated very tastefully into the authentic setting. An excellent breakfast and a stunning private beach, almost empty, with fish swimming around."

Aucun.

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"They were extremely kind and a member of staff even bought a bracelet for our daughter"

Aucun.

"I took a group of men to Cape Verde for the 1st time. The hotel is a perfect location for almost everything we did. The staff were very helpful as well"

Nothing

"A good hotel with a decent and tasty breakfast served in an interestingly located restaurant. The rooms are clean and spacious. It's pleasantly cool in summer even during the heat, although there's no air conditioning. A special highlight is the mountain river flowing nearby — you can hear its sound at night. The location is truly excellent, especially convenient because the free shuttle bus stop is right next to the hotel. In the pool, the water is very warm, but it was impossible to use it — all the spots around the pool were constantly occupied."

Please note: the parking lot is located 200 meters away, and the actual price is 360 UAH per day, not as stated on Booking. Please update this information!

"Room was clean. Exellent envirment with maintoun and water view. I chose the location since it is close Tramway and Flume Gorge."

The shower I used was really small.

"Great rooms, very comfortable bed and lovely bathroom."

Breakfast could have been better.

"Staff were great, Facilities were great, Room clean & a good size, Food very good, The grounds really well maintained."

Our room was cold, Maintenance came to sort it out but he didn't really know much about the thermostat, said he sorted it and it won't take long to heat uo, but never did, wasn't ideal with a little baby, said baby was asleep by time we realised it wasn't heating up. A small blemish on what was otherwise a really nice stay.

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"두번째방문인데 초4가되니까 즐길수있는 물놀이 액티비티가 다양해서 너무 만족스러웠어요 슬라이드, 포인트브레이크 등이 좋았구요 직원분, 클럽메이트 모두가 너무친절합니다!! 가족모두 즐겁게 놀다갑니다^^"

주변에 식당이없다보니 골드카드로 갔는데 식사를 그나마 괜찮은건 마젤란이었는데 3박동안 가려니 너무 질리더라구요 사이판pic처럼 좀더 다양한 레스토랑이 있었으면 좋겠어요

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"Nice and special spacious rooms. A real holiday resort with everything you need or don’t need"

Too big. Very noisy at breakfast. Only Asian breakfast options. Expensive restaurants. Don’t go to Thai restaurant in hotel. Really bad taste and nothing to do with Thai style

"Every thing Great reception staff prob best youl find ."

Man cooking piza smoking in the kitchen area where pizza is cooked not healthy .

"This place was a wooowww. The staff and entertainment were incredible they really tried to make sure we had a great time. Good food option and rooms nice and clean. Will definitely recommend and come back."

No air conditioning in the beach bar. Mosquito can attack you easily 😅

"Great pools, no rush to grab a lounger in the morning, comfy bed, good shower, excellent location right in the middle of The Gap. The crazy golf course was superb! Gardens were large and well kept."

Bar was expensive so no-one really used it. Pure Ocean restaurant was just ok. Apartment was a bit tired in places. Felt it was expensive for what it was but worth paying the extra for pool/garden view.

"Magic Reef is a beautiful resort, very relaxing. The bungalows are well equipped and the bed was very comfortable. It was also great to have our own comfortable lounge chairs on the deck to take in the views out over the reef, watching the waves crashing and the sun setting which was all simply breathtaking. There are a few really good restaurants within walking distance down the beach, making it a perfect spot for a relaxing time. We hired a car for a couple of days to explore around the island, enjoy some beach swimming, snorkeling and to eat at some different restaurants. The pool was great, lovely temperature and depth. Our hosts and all the staff were friendly, helpful and we enjoyed talking with them. Thanks for the beautiful platter in the fridge, the beers, juice etc which was so appreciated. We would highly recommend Magic Reef if you like a small boutique resort."

Nothing!

"It was right off the main road into Lusaka so was very easy to get to. The room was large and airy. The food and service in the dinning room was excellent"

Aucun.

"Josh, the owner and his ccrew are phantastic! Thanks for everything, we gonna miss you!"

Everything was lovely!

"It was right off the main road into Lusaka so was very easy to get to. The room was large and airy. The food and service in the dinning room was excellent"

Aucun.

"Everything was perfect : - the environnement is beautiful - the bungalows are spacious and with all comfort needed (except the cold shower) - the team is very sweet and welcoming - the food is delicious and generous"

Only the lack of internet. There are no connexion even with data. So it can be frustrating when connexion is needed (to check flight for exemple)

"Huge, beautiful and clean room (better than the photos), so many things to do (game room, animation, water park) beautiful landscape and views. Especially loved the forest next to the beach."

The water in the swimming pools/water slides was a little bit too cold

"The stay at Scrub Island was amazing. The hotel is super comfortable, the bed was great, and the rooms are big and clean. The employees were super helpful.l, especially the manager, Raj, willing to walk the extra mile to help us."

Nothing. It was all great.

"I think breakfast could have been a bit more varied"

At that price I expected a ceiling fan ,especially with the high humidity, and a hot shower , even under a black solar bag . And a linen change should have happened, after a few hot and humid nights , the sheets become greasy and unpleasant to sleep on .

"Great location, very cosy hotel with nice pool and beach access. Good place to relax."

Really not much to complain. I liked everything:)

"Breakfast was excellent, staff was friendly, pools and sea possibility was truly excellent. Very big and safe place to be. Security was in very good level. Lovely site."

Only couple of persons spoke english. Several restaurants in hotel, but you could only book online with one. When you come to hotel everything is in spanish, luckily I had colleague who could speak spanish so he was able to translate how to book breakfast, lunches and dinners etc.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too