Resor di Guam

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"I've already stayed at this hotel. Apparently, the hotel has been renovated. It's nice to return to a good place."

Aucun.

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"PROPERTY WAS GOOD AND THE STAFF WAS VERY HELPFUL. ONLY CONCERN WAS THER VERY LESS OPTION FOR VEGITEARIAN PEOPLE. THEY ONLY PROVIDE BREADS, ONE OR TWO CERALS, FRUITS AND SOME RICE ITEMS, WHICH IS NOT ENOUGH ."

Aucun.

"Huge, beautiful and clean room (better than the photos), so many things to do (game room, animation, water park) beautiful landscape and views. Especially loved the forest next to the beach."

The water in the swimming pools/water slides was a little bit too cold

"Did not go the restaurant - went to the coffee bar which was excellent"

The buffet restaurant for an evening meal was not open so there were limited options on site

"The amazing view, in front of the ocean, good value for money and friendly staff."

Aucun.

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"Nice and spaceous property just a 5-10 min drive from Tahko Ski Resort. 3 of the rooms out of 4 had private bathrooms, which was very convinient. Also the sauna was very specious. Would come back again!"

Aucun.

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"Service Lots of water activities available Clean and comfortable"

Aucun.

"Priivate island resort, white sand beaches, incredible clean turquoise water, very comfortable and staff very professional and friendly. Also, many options for very good food restaurants. Very good spa therapists."

Aucun.

"This apartment is well kept, very clean, comfortable, with all facilities at high level and abundancy. Interior very nice and cozy. SPECTACULAR views from the terrace, definitely that makes this apartment special. The hosts very nice people, very attentive and helpful. Even helped me to take off flat tire and fix it the nearest garage. Communication excellent. If you are in Morgan's Bay, this is would an excellent choice."

Property is managed so well that there is nothing to say negative.

"Great location in the valley, amazing food great staff. Really cozy and the little hot pool and sauna are amazing way to start the day!"

Aucun.

"The villa had great privacy, beautiful landscaping, a good layout for our group. It was well-equipped with essentials for cooking/serving. The salt pool was perfect for cooling off after a hike. It was just big enough and always seemed to be at the right temperature. We were delighted by fireflies, tree frogs, bats, local birds, and even a shy ginger cat that wandered past once or twice."

THE ROAD- while we expected a rough access road from reading previous reviews, the construction during our stay detoured us through the banana plantation over an intolerably (for anyone with neck/back problems) rough track that was 4x longer. While the ocean (not a swimming beach) is close enough to hear, there is not much view. It is a peek from one corner of the pool deck, and the upper bedroom. But again, wonderful privacy. Also of note- there are no bug screens on the windows. It was perhaps an assumption on our part with the newer construction, but the mosquitoes did cause some distress, especially for one member of our group. Bring bug spray, After-Bite (anti-itch), and Benadryl if you are prone to reactions.

"Lovely hotel with friendly staff. Just needs a bit of updating, and food could be better"

Aucun.

"From arriving up to leaving, it was perfect! The rooms are comfortable and clean. Stuff is always doing the best service, from the reception over the cleaning staff to the restaurant! Even there was a animation for kids at the pool what our son really enjoyed. The Chef cooking delicious meals and sharing some special tip to make your food better! The waiters have done always a great job , Jonathan was always having some jokes to made us laugh. Cleaning staff always was respecting your privacy and when told them come back at time they was at the point! At the point a perfect stay what I can just recommend."

Aucun.

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.

"Outstanding Customer Service: "From the moment we arrived until departure, the staff exceeded expectations." "Exceptional customer service, with a commitment to making our stay comfortable." Cleanliness and Maintenance: "Rooms were spotless, and the facilities were well-maintained." "The hotel's cleanliness surpassed my expectations." Comfortable Accommodations: "Beds were exceptionally comfortable." "Rooms were spacious, well-appointed. Management: "Management promptly addressed any concerns we had." "The hotel's management team is dedicated to ensuring guest satisfaction.""

Nothing it a Perfect Place

"I think breakfast could have been a bit more varied"

At that price I expected a ceiling fan ,especially with the high humidity, and a hot shower , even under a black solar bag . And a linen change should have happened, after a few hot and humid nights , the sheets become greasy and unpleasant to sleep on .

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"Absolutely gorgeous location, great facilities and stunning views!"

Aucun.

"The location is great, with direct access to the lakeside and lovely gardens. The rooms were spotlessly clean and the reception staff very helpful"

The food in the restaurant was very poor - surprisingly for a country like Kyrgyzstan where generally the food is excellent

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike

"Excellent location, plenty of facilities on the grounds to choose from. Mambo beach was not too crowsded as we feared, and there was no construction in the area. Great customer service too, we appreciated the followup email asking if there is anything we need during our stay and our request was immediately granted."

Staff could have been a bit more friendlier, especially Hemingway/receptionists. Also there was a slight smell of mold in our room. You can pay in EUR, but not worth it since the change you will get back is in USD, hence losing money.

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"The location is right in the heart of Georgetown, within walking distance of all the major tourist attractions. The accommodation is beautifully designed,easily the best I’ve seen in Penang. The staff were incredibly friendly and always made sure we were well taken care of."

If I were to nitpick, the dinner menu could be a bit more interesting. Other than that, everything was great.

"A fun and colourful resort close to Grenada airport. We stayed here for a few nights at the start of our trip to Grenada and really enjoyed our stay. The room was spacious and reasonably comfortable; it had nice doors out with direct pool access and even had a small kitchenette. The grounds of the hotel are well thought out and it's nice to have the choice of pools, each with different views and vibes! The restaurant is great and we had some delicious meals, "Street Food Wednesday" was a highlight of our trip! There was also a wide range of tours and activities; we did a full island tour which was really worth it."

There are limited amenities near this hotel - other than the university, there is no town/restaurants/beach to walk to. The hotel was great and organizing taxis however and there is a free shuttle to the beach!

"The white sand beach, and the lake view from the room"

It is slight expensive and the restaurant don't have paper menu. Please tell them to have menu on the table or present it when asked.

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"Ubicación excelente, el personal muy amable. Las habitaciones muy cómodas. El personal es realmente muy amable y sabe tratar muy bien al huésped"

En el gimnasio no funcionaban las maquinas. La habitación está bien es limpia y cómoda pero se podría actualizar un poco la decoración. Por ser un resort en el precio podría estar incluido el desayuno

"I think breakfast could have been a bit more varied"

At that price I expected a ceiling fan ,especially with the high humidity, and a hot shower , even under a black solar bag . And a linen change should have happened, after a few hot and humid nights , the sheets become greasy and unpleasant to sleep on .

"Exceptional site and lovely beaches & swimming pools with good restaurants"

The fact that, despite the heat, rooms were not supplied with drinking water & this had to be ordered from room service at $5 a small bottle. We had just arrived from staying at the Hamilton Princess hotel in Bermuda &, as is normal for luxury hotels of this standard, that had no problem in supplying drinking water to guests free of charge.

"The hotel is located very close to the beach, you can also use the outdoor and indoor pool. The indoor pool is especially nice when the weather is colder. The price also includes a nice wellness. It is great to have the option to buy lunch and dinner. All the food was excellent."

Aucun.

"Friendly attentive staff, excellent environment and atmosphere, great food, great beach and pool, everything. The staff take very good care of the hotel residents."

Nothing except for high price, but is worth it.

"Great nature and views. The villa we stayed in was renovated and very clean. The food was also very delicious!"

Aucun.

"The location is right in the heart of Georgetown, within walking distance of all the major tourist attractions. The accommodation is beautifully designed,easily the best I’ve seen in Penang. The staff were incredibly friendly and always made sure we were well taken care of."

If I were to nitpick, the dinner menu could be a bit more interesting. Other than that, everything was great.

"This apartment is well kept, very clean, comfortable, with all facilities at high level and abundancy. Interior very nice and cozy. SPECTACULAR views from the terrace, definitely that makes this apartment special. The hosts very nice people, very attentive and helpful. Even helped me to take off flat tire and fix it the nearest garage. Communication excellent. If you are in Morgan's Bay, this is would an excellent choice."

Property is managed so well that there is nothing to say negative.

"The staff were incredibly kind and helpful and the venue itself is stunning!! The breakfast was divine!!"

Aucun.

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"Super private beach with all you need, nice snorkelling starts immediatelly after 20 m, free kayaks. Resort also provide rent-a-car, and due to great location it is good starting point to go around. Great food... Very beautiful"

Communication in English with most of the staff in a restaurant is not an option, very rarely yes, so consider to improve your Portuguese :) which is needed also if you go around the island. At the reception they speak English well, also beach bar and diving center seems to be covered.