Resor di Bolivia

"The apartments are located in a beautiful area, offering a peaceful atmosphere and views of the greenery surrounding the entire valley. The apartments are clean and functional, with internet access at satisfactory speed. This is a good choice for a relaxing stay. Nearby the SPA, there are a few walking trails, and for those seeking more, Velika planina is close by. The breakfast is satisfactory, and the staff was friendly and accommodating."

The pools are modest compared to other spa resorts, but a new complex is currently under construction.

"I’ve been waiting for a week to return the deposit Which didn't come in handy Because the room service doesn't work The room has never been replenished with a mini bar And it's impossible to order anything in the room"

I've been waiting for a week to return the deposit

"The customer service, friendliness of all the staff, and welcoming were superb. We have never met people who are all friendly, with no exception and all the staff always greeted everyone with a smile"

Nothing to dislike

"Everything was perfect : - the environnement is beautiful - the bungalows are spacious and with all comfort needed (except the cold shower) - the team is very sweet and welcoming - the food is delicious and generous"

Only the lack of internet. There are no connexion even with data. So it can be frustrating when connexion is needed (to check flight for exemple)

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"Great location. The resort was excellent and staff friendly"

It was not easy to get service on the tables near the beach. The sun beds did not have cushions so were uncomfortable to lay on.

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"This is my fourth visit . It’s a perfect place to relax and enjoy the sunshine. I found the food at the all inclusive restaurants. The staff were very helpful. The gardens looked beautiful . I found a sun bed at the beach each day with no problem. The WiFi worked well around the resort."

Aucun.

"The scenery was good. Food was great and the staff were very friendly and timely."

Aucun.

"Great facilities and great customer care Hassan at the reception was very helpful."

Aucun.

"The hotel is great and in an amazing location which is right inside the airport. Staff were polite and amazing, great buffet breakfast, there is mini zoo which had wildlife such as monkeys, crocodile, tortoise, parrot, ostriches, peacocks etc. The rooms and facilities was great and it was a great stay. They provided free shuttle to the airport which is a bonus."

The pool could do with a bit of cleaning.

"Service Lots of water activities available Clean and comfortable"

Aucun.

"Food was awesome, staff was very nice and pleasant, pool clean"

Short and narrow beds, especially in rooms with separate beds

"Just generally one of those special places that will stick in my memory forever. A collection of pretty little cabins by the beach surrounded by palm trees with hammocks slung between them for whiling away the days. With only the sounds of birds and waves. Where everyone just hangs out and chats, the staff, the other guests, the extremely interesting and gregarious owner Gregory (no pun intended). I could spend a week here just forgetting about the outside world. The various arrangements (airport transfer, transfer back to town, activities) all went smoothly as well. Which is my no means guaranteed in this part of the world."

Not much but if I went again I'd maybe pay a little more for the room with ensuite shower rather than sharing a communal shower with non locking door. Obviously this is budget accommodation in West Africa so it's of the rustic eco lodge variety rather than the western style hotel room variety in case anyone is expecting that.

"The suite we had with a whirlpool was state-of-the-art, and if anything was missing, someone came to help immediately!"

The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price. The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price.

"Very nice place and very comfortable. Nice staff food is good too. Location is also great."

Aucun.

"I love this family friendly vibe! There is a pool for kids, adults with swim up bar and another quieter relax pool for adults only. The shows were good- the circus show and the fire show were my favorites. Everyone from the front desk to servers to housekeeping were friendly and helpful. The food was excellent, you have a choice in the evening between the buffet and restaurants."

It took us a few days to figure out what was happening at the resort as our Spanish was so limited.

"The room was clean and comfortable ! The food in restaurant was delicious."

I liked everything, the only recommendation is more variety of food for breakfast. 4 days in a raw all dishes for breakfast were the same.

"Staff were excellent and treated me like a queen. It was solo birthday trip and service was nothing but excellent"

Not a lot of things to do

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"The staff were honestly so thoughtful and genuinely kind."

Aucun.

"Ubytovanie priamo na pláži, pohodlné parkovanie priamo v areáli, posedenie s altánkom na pláži. Mali sme aj večeru aj raňajky a boli sme spokojní."

Aucun.

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"The breakfast was good and well balanced. The place has very beautiful villas. I like the privacy that the place provided. Great views. Great scenery Staff are very kind and professional. Language is a barrier especially if you are an English speaker. Very clean place. Great music at the La Marine restaurant. Great restaurant staff. Great food"

Despite the well balanced breakfast, I ate the same breakfast for the entire period of my stay. This was predictable and monotonous . The breakfast was standard, meaning that I had no choice in terms of portion, variety and pricing. I expected to find cooking pots and utensils in the kitchen to allow me the option of cooking and preparing anything . I wish the hotel provided information on places to be visited within the vicinity and information regarding the most recent COP29

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"Great location. The resort was excellent and staff friendly"

It was not easy to get service on the tables near the beach. The sun beds did not have cushions so were uncomfortable to lay on.

"It was right off the main road into Lusaka so was very easy to get to. The room was large and airy. The food and service in the dinning room was excellent"

Aucun.

"Priivate island resort, white sand beaches, incredible clean turquoise water, very comfortable and staff very professional and friendly. Also, many options for very good food restaurants. Very good spa therapists."

Aucun.

"Las instalaciones son super lindas y el hotel de ensueño"

Aucun.

"Das Hotel hat eine Traumlage und der Strand könnte nicht schöner sein.PERFEKT!! Das Hotel und die Anlage ist in die Jare gekommen und leider nicht perfekt gepflegt :("

Die Hotelleiteung müsste sich mehr Mühe geben mit den Gästen in Kontakt

"The location is perfect; you just cross the street and you're on a great beach. The room is comfortable. They were incredibly kind and left a lovely little gift in my room for my birthday. The staff is very friendly, and the reception staff were very welcoming and helpful. At breakfast and on the beach, everyone is very nice, especially Alice, Kin, and the "angel at the bar.""

The room's decor: the furniture is very large and heavy and takes up a lot of space.

"staff were so helpful amd friendly. Beautiful surroundings loads of entertainment amd activities and vibrant environment"

Not enough umbrellas outside on tables

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"Das Hotel hat eine Traumlage und der Strand könnte nicht schöner sein.PERFEKT!! Das Hotel und die Anlage ist in die Jare gekommen und leider nicht perfekt gepflegt :("

Die Hotelleiteung müsste sich mehr Mühe geben mit den Gästen in Kontakt

"Very good food and excellent wine. Lovely setting."

Staff were quite formal but very good.

"The location is the best. Easy access when arriving at Lac Rose. Most activities are located right in front of the hotel (horse/camel riding, quad rental to ride in the sand dunes, etc). The hotel is literally on the lake, with the terrasse and dining area built over the water."

Some items on the menu tasted like they were not fresh. The AC in the room was a bit underperforming and noisy. The lock on the glass door going to the balcony was broken and could not be locked.

"Breakfast selection for everybody and other restaurants for the evenings"

Nothing

"We liked food, kids playroom & swimmingpool + sauna:)"

Aucun.

"I really liked the room, the facilities, and the entire complex. Everything was clean, comfortable, and well organized. Every team member was amazing—professional, friendly, and always helpful."

There was nothing significant to complain about. Overall, the experience met and even exceeded my expectations.

"Great snorkelling around the over water bungalows, lots of turtles feeding on the seagrass. Beautiful location, so relaxing. Beach access bungalows are very nice, newly renovated, comfy bed. Pool was awesome. Appreciated the sea bird conservation in the island. I actually loved the sounds of the Puffin de Pacifique birds at night - I thought it was a child crying at first lol… bungalows have earplugs, luckily! Complimentary buffet breakfast was good. Got a generous late check out, service was really good from the boat to the front desk to the restaurant and bar. Everyone speaks a very high level of English, not sure where the negative comments about staff come from - they were the best I experienced in NC by far."

It’s an expensive buffet dinner (around $80aud) but the choices were really good, esp the fresh seafood and all the desserts. It’s just not worth it if you don’t eat huge dinners. Order à la carte options instead, but nice to try the buffet just once. Consider BYO noodles and alcohol if you want to save money, buying food and drinks from the restaurant and bar adds up quick. Would have been good to be able to lock/unlock the back beach access door from outside with a key.

"Our stay at Bürgenstock Hotel Alpine truly exceeded our expectations. We have stayed in many luxurious hotels around the world, but this one has now become our favorite. From the moment you arrive, the staff make you feel like a king and queen attentive, refined, and genuinely caring. The kitchen at Spices was outstanding, and the breakfast was absolutely majestic, made even more special by the breathtaking view. The spa experience, the iconic funicular, and the piano music in the lobby all added unforgettable touches of elegance and serenity. We spent four magical nights, and one thing is certain: We will definitely be coming back. ✨🏔️"

Nothing

"The hotel was exceptional from arriving to leaving. The little touches make it extra special like free mini bar, little gifts in your room every evening, water hampers on the beach. The beach is amazing, all rooms have perfect views. Staff are very attentive. Breakfast has the best choices, one of the best I have had. Michelin star restaurant is fabulous would definitely recommend."

Rooms very expensive but definitely worth a visit

"Cleanliness, hospitality and the food was amazing not too mention the activities."

The fact that children are not allowed according to the bookings requirements

"The staff were honestly so thoughtful and genuinely kind."

Aucun.