Resor di Australia

"From arriving up to leaving, it was perfect! The rooms are comfortable and clean. Stuff is always doing the best service, from the reception over the cleaning staff to the restaurant! Even there was a animation for kids at the pool what our son really enjoyed. The Chef cooking delicious meals and sharing some special tip to make your food better! The waiters have done always a great job , Jonathan was always having some jokes to made us laugh. Cleaning staff always was respecting your privacy and when told them come back at time they was at the point! At the point a perfect stay what I can just recommend."

Aucun.

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"kindnesses of all staff, excellency of massage therapies by Gira"

Aucun.

"One of the most peaceful and scenic beautiful resorts I’ve ever stayed in. I’ll miss this place."

Couldn’t find any ramp which could be wheel chair friendly. A ramp could be introduced for ease of moving luggage’s and for elderly people.

"Amazing reception staff , wonderful cleaning staff"

Outdated bathrooms , needs to be renovated .

"Visited before. It’s good to see they have renovated as it was starting to look v tired"

The sea has moved in so much over the years that there really is no place to sunbathe on the beach by the hotel. You can walk further down the beach - given space limited sun beds on the decking area.

"The kids loved the pool facilities. Miss Tandin and Me Shyam on the desk were particularly helpful. They arranged to meet our needs with a pleasant smile. The room service was excellent and well trained. Thank you all"

The location was a little to the edge of the city but that may be a good thing for some looking for peace & quiet. The decor is a bit dated

"Breakfast was quite good. it was good for any kind of tastes and was quite balanced"

Nothing actually

"The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting."

The food was somewhat repetitive and sometimes bland.

"A truly beautiful villa with a pool. The modern features are incorporated very tastefully into the authentic setting. An excellent breakfast and a stunning private beach, almost empty, with fish swimming around."

Aucun.

"The scenery was good. Food was great and the staff were very friendly and timely."

Aucun.

"The suite we had with a whirlpool was state-of-the-art, and if anything was missing, someone came to help immediately!"

The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price. The whirlpool was in the corner of the balcony. There was no privacy screen, which was a shame considering the high price.

"Well maintained, super friendly and helpful staff. Room was always well stocked with towels and cleaned. Nicola does a great job by the pool keeping everyone happy with towels, food and drinks. Front desk staff were very helpful and friendly and the bartender was always smiling and talkative. D Richard’s steakhouse was great - Steak Diane and Filet were both excellent. Sol de Mar had good Mediterranean style food with a relaxed atmosphere. My husband and I ate here on a few occasions- pasta with lobster, veal scallopini both great choices. Close location to a number of off property restaurants that are excellent."

The pads on the loungers are very old, worn thin and extremely uncomfortable to sit on. Chef’s Table wasn’t good- we ate only one dinner there and the lobster cake and fish were dried out. The pasta dish with Shrimp had the full shell on the shrimp still making eating very messy. Lobster Fest on the beach was disappointing. The lobster was dried out as it had been sitting under lamps for some time. We waited 30 minutes past our reservation time to finally get a table after speaking with the manager in charge. Very unorganized.

"The location is ideal for a first-time traveler to Kokopo it is right in the center of the city. Staff is friendly and helpful. The food is good, and the restaurant well located for a good view to the now quiet volcano in Rabaul and the Duke of York islands during the day."

Aucun.

"The rooms were very clean and the property overall was well maintained. Our rooms were seaside and the sunrise and sunset was quite a spectacular experience!"

I wish that we could access the beach from the property.

"Wonderful little resort in a tropical garden, spacious room, very friendly staff"

The resort is not in walking distance to San Ignacio. You need a car (and worse a parking spot) to go there. This makes you dependent on the hotel‘s facilities and restaurant. Be aware that the breakfast included only means a small selection of breakfast choices. Whenever you want something extra eg eggs you pay extra! You pay a 10% „service charge“ on everything, even on the organization of tours, which is quite a ripoff. I did some activities organized by the hotel. These tours (especially the mayan cooking class) are real good, however as a single I had to pay for two people (minus a small discount). Moreover, tax & „service charge“ were added to the net prices mentioned in the flyer. Taken together this makes these tours unacceptably expensive.

"The beachfront location. Hotel staff are all very nice."

Restaurant waiters are useless, slow, just talking to each other. . Even if you are a guest at hotel they want you to pay for the huts. Hotel guests should get at least a free hour daily. There is no real beach seating for hotel guests to relax.

"The staff was very professional and help us a lot, the place was clean and meet our expectation, the pool was clean and breakfast was great"

The breakfest is great, they have also a private beach the pool was clean and all the area was clean the room was good too

"Everything was excellent.the food was very delicious everyday has every menu (that’s what we like it very much).The staff also especially in the reception was very nice and approachable.on our first day it was a little bit confusing to go in our room but there is a man a very nice man who came with us to show our room and how to get in there.Our stay was definitely perfect we came there to have a relaxation,forget the tiredness in work and also to enjoy the kids and it was really really worth it. We gonna come back for sure."

No i have nothing to say negative because while we are there it was perfect 😍.

"Great location, nice beach, very good food, versatile facilities, very good for families."

Organised tours available for guests from tourist agencies, for self organised guests rent-a-car is the only option for sightseeing. Some facilities require better maintenance.

"The food was nice ,the service an staff was excellent"

95% of staff speaks Spanish not to may no English

"Excellent service, great and clean rooms and amazing wellness-facilities. Well worth the money!"

That we had to leave.

"The hotel was exceptional from arriving to leaving. The little touches make it extra special like free mini bar, little gifts in your room every evening, water hampers on the beach. The beach is amazing, all rooms have perfect views. Staff are very attentive. Breakfast has the best choices, one of the best I have had. Michelin star restaurant is fabulous would definitely recommend."

Rooms very expensive but definitely worth a visit

"This is my fourth visit . It’s a perfect place to relax and enjoy the sunshine. I found the food at the all inclusive restaurants. The staff were very helpful. The gardens looked beautiful . I found a sun bed at the beach each day with no problem. The WiFi worked well around the resort."

Aucun.

"I've already stayed at this hotel. Apparently, the hotel has been renovated. It's nice to return to a good place."

Aucun.

"Great property to relax in after a trek! Good food, staff were lovely and I enjoyed the serenity considering it is in Kathmandu."

A little tired in places - could do with a bit of a spruce up such as a lick of paint on all the walls, new carpets in the common areas (stairs) etc. Seemed to be a lot of staff but not a lot of guests (although the staff were lovely).

"The staff were incredibly kind and helpful and the venue itself is stunning!! The breakfast was divine!!"

Aucun.

"Huge, beautiful and clean room (better than the photos), so many things to do (game room, animation, water park) beautiful landscape and views. Especially loved the forest next to the beach."

The water in the swimming pools/water slides was a little bit too cold

"Absolutely everything! Staff, food, location, the gardens, pool, shops and the room itself."

Nothing, I could not fault it.

"Nice and special spacious rooms. A real holiday resort with everything you need or don’t need"

Too big. Very noisy at breakfast. Only Asian breakfast options. Expensive restaurants. Don’t go to Thai restaurant in hotel. Really bad taste and nothing to do with Thai style

"Beautiful beach resort. Over water bungalows amazing & also beach front villas great. Staff very nice, pool & beach lovely. Would come back."

Check air conditioner operation before sleeping! We down graded to beach front from water bungalow but didnt get discount or reimbursement from booking dot com. :( Had noisy neighouring resort from parties over 2 days.

"The location is perfect; you just cross the street and you're on a great beach. The room is comfortable. They were incredibly kind and left a lovely little gift in my room for my birthday. The staff is very friendly, and the reception staff were very welcoming and helpful. At breakfast and on the beach, everyone is very nice, especially Alice, Kin, and the "angel at the bar.""

The room's decor: the furniture is very large and heavy and takes up a lot of space.

"Perfect location, Friendly staff and great facilities."

Aucun.

"From the moment you walk in, you can tell this is a special place. The room view is absolutely spectacular, making it hard to even leave the balcony, and the room itself is kept spotlessly clean and neat. I really appreciated the thoughtful room accessories and how easy it was to get from the room directly to the restaurant without any hassle. The breakfast was incredibly delicious and fresh, providing the perfect start to the day. What truly made the stay, though, was the lovely staff—they are so polite, welcoming, and genuine that you feel right at home. If you're looking for a relaxing getaway with great service, this is definitely it."

Aucun.

"Great location. Welcoming personnel. Really good breakfast."

All good!

"This was our fourth Christmas holidays at Vila Bicuda. Everything was excellent, as always, except that we were accommodated in a house that had recently been renovated, and there was a strong smell of paint in the bedroom."

Strong smell of paint in the bedroom

"Great location, just ~100 meters away from the beach. Very nice and helpful people, booked a lovely islands tour in a very good price for us and offered to help us with a number of things. Fascilitated our return to Krabi. There are 4 adorable cats in the property too. The room was a standard Thailand room for that price range, nothing to complain about."

Aucun.

"This place was a wooowww. The staff and entertainment were incredible they really tried to make sure we had a great time. Good food option and rooms nice and clean. Will definitely recommend and come back."

No air conditioning in the beach bar. Mosquito can attack you easily 😅

"The manor itself, location, comfy beds and excellent service"

Aucun.

"The scenery was good. Food was great and the staff were very friendly and timely."

Aucun.

"We have been stuck in the hotel for the last few days since all airspace in the Middle East shut down. The staff have been unfailingly courteous and helpful. Service has been excellent. Thank you!"

Aucun.

"It is a great place to travel with kids, as everybody have lots of activities to enjoy in the same place, allowing you to have nice family time."

Aucun.