Chalet di Kuwait

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"日本家屋をリノベーションされていて中も清潔で見た目も凄く良かったし、BBQや花火ができたり家の中にトランポリンがあったりで子供も大人もとても楽しく過ごせました！"

Aucun.

"Great stay! The house has a large fenced territory, which is a big plus. The host is very responsive—when we noticed some kitchenware was missing, he brought a brand-new frying pan and spatulas the same day. Highly recommended!"

Aucun.

"Een knus tiny huisje met alles erop en eraan! Heerlijk bed en super leuk dat we sla en verse kruiden uit de tuin mochten pakken! Lekker zwembadje en prachtig uitzicht.."

Je kunt niet zo goed de ramen lekker openzetten ivm muggen en vliegen. Een hor zou een oplossing kunnen zijn.

"Absolutely everything ! The view, the calm, the staff, the situation. It’s quite a magical place for all nature lovers."

Nothing! The place was just great!

"Great location close to sea lions. Gorgeous outlook and very peaceful Lots of information about the area provided in cottage"

Lots of warnings posted about what you could and couldn’t do

"Well kept property with a relaxing vibe and an amazing view from the deck. Was great to be able to step out the back to cool off in the pool when needed."

Aucun.

"Great location close to sea lions. Gorgeous outlook and very peaceful Lots of information about the area provided in cottage"

Lots of warnings posted about what you could and couldn’t do

"acceuille super sympa, endroit vraiment magnifique et tranquille"

Le bungalow est très simple et très agréable mais mériterait d'être un peu mieux équipé en rangement..

"When we received the keys, we were given all the necessary information about our stay. The owner was very kind and even offered us an apartment with a better view. I really appreciate that what I saw in the photos was actually even nicer in reality. The chalet looks exactly like in the pictures (including the equipment) and so does the surrounding area. The location is absolutely perfect for hiking trips – if you want to visit the Logar Valley or Velika Planina, it’s about a 90-minute drive by car. I also appreciated the convenient parking right next to the chalet."

Aucun.

"Very pleasant accommodation. The owners were very kind and helpful. The rooms were clean and well-equipped."

Aucun.

"Alapvetően tiszta, rendezett apartman egy rendkívül kedves szállásadóval."

A szárító tiszta rozsda volt, nem tudtam, vagyis nem akartam arra kiteregetni. Egyetlen éles kést sem találtunk, amivel a pékárut elvághattuk volna. A konyhai/nappali rész tele volt szúnyogokkal kora este, amikor megérkeztünk, így, aludni ott nem tudtunk (de az alvás a régi hűtő folyamatosan búgó hangjától is lehetetlen lett volna.) Úgy gondolom, hogy az apartman árához képest ezek olyan apró dolgok, amikre lehetne figyelni.

"It’s nice but still need to invest in the place as a big space empty and they can do more activities for the visitors"

Aucun.

"Martin, el propietario es una persona apasionada por su proyecto, extremadamente amable, felxible (hora de llegada). Villa Gasconia está hecha con corazón. Esta muy cerca de Antigua en carro, a un par de quilómetros."

Todo bien

"日本家屋をリノベーションされていて中も清潔で見た目も凄く良かったし、BBQや花火ができたり家の中にトランポリンがあったりで子供も大人もとても楽しく過ごせました！"

Aucun.

"Value for the money, location, exceptional staff, food served (half-board)"

Guests not respecting the quiet hours

"Very nice accommodation. Comfortable, clean with all needed amenities and more! The swimming pool is a pleasure and the view on the palm trees, a real treat. The place is very secure, and perfectly located being very close to the city center on one side and restaurants and bars on the other side (few minutes walk).."

Aucun.

"The Location is nice with a wonderful view, in a quiet area that feels like you’re with the locals. the property has everything, with a cozy vibe that i like. I recommend staying there whenever you’re in Musanze"

Aucun.

"Was clean, spacious and very peaceful! The host is an absolutely lovely and warm person. Loved staying here. Would definitely recommend this place."

There was nothing we did not like!

"The interior design was excellent, and the facilities made the stay comfortable"

The host should have explained how all the property facilities functioned or a set of instructions. We did not know about the water jets or lights of the pool. Slight smell in the room and lots of lizards and flys

"I love everything about this bungalow.Nice,lovely, quiet,comfortable and exceptionally neat.Worth the money. Thank you Mr Abibu"

I can't fault anything in this bungalow

"acceuille super sympa, endroit vraiment magnifique et tranquille"

Le bungalow est très simple et très agréable mais mériterait d'être un peu mieux équipé en rangement..

"The wood house is nice and it also has a private garden with a table. All the location is independent from the main house and it is in the center of the village."

It is not easy to communicate with the owners, English is a bit of a problem... The kitchen space is quite limitated.

"The house is smart and spacious,,very beautiful place with beautiful gardens"

Electricity was eratic and generator back up only available for 3 hours per day

"Emplacement et fonctionnalité. Accueil très agréable."

Aucun.

"Emplacement et fonctionnalité. Accueil très agréable."

Aucun.

"Me encantó la cabaña, super limpia y ordenada! El patio increible, linda vista. Volvemos si o si!!!"

Aucun.