Chalet di Irlandia

"Everything! It’s a paradise, perfectly set up to relax and have adventures. Staff went out of their way to make our stay as enjoyable as possible. Can’t rate this place highly enough"

Aucun.

"Excellent, we were late arriving but the friendly hosts still gave us a warm welcome and a hot meal."

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Everything The rooms The setting The food The beach"

Nothing

"Amazing location, beautiful garden and terrace. Serene setting. Huge fridge, plenty of utensils to cook a meal. Very spacious. Friendly staff who helped me carry my heavy travelling backpack."

Only two towels, which appeared quite stained. Could do with some wine glasses. Maybe a deeper clean of walls and floors, but still felt clean, just not spotless.

"I liked everything about the property. It felt like a peaceful oasis away from the hectic life of the local area. The villas are well equipped for cooking which I managed to do quite happily. All the staff were particularly helpful, professional and pleasant in their approach. I have to mention Miss Erika, the property administrator who couldn’t do enough to make me feel welcomed and comfortable. Also, Maria would clean and tidy my villa so well, which always made my surroundings so pleasant. Even Digno, the security guy, was very helpful and carried my suitcases when I left. I was very happy with the price I paid to stay in this property."

Aucun.

"Divine! Magical and very comfortable) my favorite new place of power! Peace and quiet, jungle and ocean view, air and wonderful neighbor dogs. Hugs and thanks to the hosts for their hospitality and comfort."

Aucun.

"Great place to stay when visiting Karakol. I have no hesitation recommending Kanym Guest Complex"

All good.

"Perfect stay. Everything was great. The room was clean, beds were comfortable and staff were amazing. Food was great too."

Aucun.

"Cozy and clean apartament, nice smart tv with browser.Beautiful Garden,Very responsive and friendly owner. Thank you :)"

Aucun.

"Mooi en fijn gezellig huisje. Fijne locatie. Heel vriendelijke mensen. Ook fijn dat ze vragen of alles naar wens was, zeer gastvriendelijk. Heel mooie omgeving. Alles bij de hand, bakker, supermarkt, restaurant We hebben genoten."

Aucun.

"everything, the staff, the set up, lovely rooms. a great terrace where you are free to serve yourself, cook etc. best place I found on this island."

nothing

"Casa muy amplia y para siete personas estaba muy bien, los jardines y zonas exteriores perfecta y con la mesa de ping-pong nos divertimos mucho, buena idea."

Los sofás del salón eran bastante incomodos

"Brilliant location, peaceful and quiet. Views were lovely. Cabin was cosy and warm. Everything that we needed was there. It was spacious and the kids had a brilliant time. Alan was a great host and very accommodating."

Aucun.

"Fantastic place! Better than the pictures. Bring your own towels and toiletries."

Aucun.

"Traditional house (replica), very clean and spacious, very good WiFi Very good breakfast with home made jams and honey. Very friendly and helpful owner"

You have to bring cash to pay for the room. The toilet and shower (both very clean) are in a separate house. So you have to make short walk (15 meters) I had problems to find the location in google maps. The location I found was not the location of accommodation. Finally somebody helped us to find the proper location.

"Все було чудово!!! Дуже привітні господарі. Раджу цю садибу всім.👍"

Aucun.

"Excellent location, beautiful accommodation and extensive facilities"

Had some problems with WiFi, but the was good communication regarding this issue from the host

"Really comfy, tidy, well equipped place. The hosts were very friendly, they even contacted us with a neighbor of them who gave us a (paid) tour to different destinations. The supermarket around the corner was very handy, it helped us reducing costs during the trip. On the other hand, we used public transportation, but I would suggest to rent a car if you are a group of 3 or 4. We had a really good stay, so we highly recommend Casa Chiquito :)"

Nothing, everything was fine. Just for the sake of continuous improvement, it’d be good if the draining of the shower could be improved but I can imagine it is significant work (it is certainly not critical at all, though).

"Really comfy, tidy, well equipped place. The hosts were very friendly, they even contacted us with a neighbor of them who gave us a (paid) tour to different destinations. The supermarket around the corner was very handy, it helped us reducing costs during the trip. On the other hand, we used public transportation, but I would suggest to rent a car if you are a group of 3 or 4. We had a really good stay, so we highly recommend Casa Chiquito :)"

Nothing, everything was fine. Just for the sake of continuous improvement, it’d be good if the draining of the shower could be improved but I can imagine it is significant work (it is certainly not critical at all, though).

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"Location location location"

Aucun.

"Nice and cozy log cabins, good location, quiet and clean. Shower drain clogged - reception staff immediately came and fixed. Transport to the slopes on time, fast and comfortable. Restaurant amazing food, service was a bit slow but no rush in holiday isn’t it ? Good pricing too. ( half price or even more comparing to a meal at a proper restaurant in uk - not Weatherspoons ) Cheaper than Romania comparing to what resort has to offer in Borovets than Poiana Brasov."

Heating was difficult to set in the upstairs bedroom - either too hot either cold. Would love to see some attention to the small details and some improvements with the heating.

"1. Отличная территория 2. Расположена на берегу океана 3. Есть все необходимое для кухни и приготовления еды, в том числе летняя кухня на улице. 4. 2 полноценные двуспальные кровати в разных комнатах 5. Отличный пляж, чтобы прогуляться и побегать. 6. Парковка 7. Близость к достопримечательностям на юге 8. В 10 мин езды супермаркет."

1. Не работал телевизор ( обещали заменить у след постояльцам) 2. Пляж не пригоден для купания. Практически всегда отлив. 3. Для проживания в вилле нужно авто.

"The chalet was a real dream and perfect escape from our busy lives. Situated in magical countryside with a beautiful pond and a view of wildlife including deer. Inside the cabin we had everything we needed for a cosy evening after a day of hiking. And the host was the sweetest kindest lady 😊"

Aucun.

"Casa muy amplia y para siete personas estaba muy bien, los jardines y zonas exteriores perfecta y con la mesa de ping-pong nos divertimos mucho, buena idea."

Los sofás del salón eran bastante incomodos