Chalet di Belgia

"Wonderful little getaway, greeted by the most charming host and beautiful, peaceful, tranquil surroundings. Saw the sunrise with coffee and breakfast on the private terrace/decking area. A must if you are in the area."

Everything was perfect.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"The food, drinks, wellness, staff, and the view, all was really excellent."

The bed was a bit soft to our liking and also the walls were not totally sound proof. But these were minor things, otherwise 10/10.

"Check in was easy. The location is good. There are many beds and plenty of space. The fireplace and sauna are very nice after a full day of skiing. 2 minutes walking from a skiing slopes."

Aucun.

"Everything - great space, location, lovely atmosphere, super customer service. Camy was fab! As were her taxi 🚕 & car hire recommendations x We loved the area too - beautiful beach 🏝️ and sweet village ❤️"

Aucun.

"The view was really good with the little terrace in front of the room, I like to have a view. AC was powerful. It was also very very quiet. No noise except the roosters."

Others need to be mindful it's down a steep hill from the main street then up a steep unlit track - bring a flashlight not just phone light. Tricycles pick up at the bottom of the hill.

"Lovely atmosphere and had all the facilities we needed. It was dark when we arrived making it a bit difficult to find however we managed to contact the manager and were guided to the property. There was no restaurant or cafe within walking distance but the young man who welcomed us went out of his way to go and get dinner and bring it back for us. A peaceful and comfortable stay. I would recommend this place."

There was no signpost on the main road to give directions. Not so bad during the day but necessary at night.

"The view was really good with the little terrace in front of the room, I like to have a view. AC was powerful. It was also very very quiet. No noise except the roosters."

Others need to be mindful it's down a steep hill from the main street then up a steep unlit track - bring a flashlight not just phone light. Tricycles pick up at the bottom of the hill.

"Spacious and tastefully decorated apartment with a breezy balcony and ocean view. Easy to reach by car and parking on the premises. Friendly and helpful host. We enjoyed our brief stay!"

Aucun.

"Such a magical place they have created. Highly luxurious would be an understatement. Great food lovely staff!"

Aucun.

"tres bien situé a coté de l'aéroport et donc un peu loin du centre , mais hotel au calme tres agréable"

tout est parfait dans ce petit hotel bungalow

"Excellent location, beautiful accommodation and extensive facilities"

Had some problems with WiFi, but the was good communication regarding this issue from the host

"Muy lindo lugar, en las sierras, mucha paz, vistas hermosas, la cabaña muy acogedora, seguro vuelvo!! Los dueños muy simpáticos y atentos !!"

Aucun.

"Great place to stay when visiting Karakol. I have no hesitation recommending Kanym Guest Complex"

All good.

"Le cadre... on ne s'attend pas du tout à être dans un havre de paix... vue l'adresse ou se situe l'hébergement. Une belle surprise !!!"

Le petit chemin qui mène jusqu'à l'hébergement est un peu difficile à emprunter. Surtout avec les bagages.

"النظافة و فخامة المكان و الشباب في الاستقبال جدا خلوقين محترمين الله يعطيهم العافية"

Aucun.

"Everything. We've been before and we really like everything about it. It's such a friendly place and the owner and the couple who oversee the property are so helpful and caring."

There's nothing that we don't like. We love to walk and adore the narrow streets. The location is central but the geography of Bang Tao means that there's always a good walk to get to our favourite places.

"Loved the cabin! So calm and relaxing. The cabin itself was so rustic, everything you need is there. The beds were so nice and comfortable, they had working netflix so on the cold rainy nights you can simply cuddle and watch some TV. The breakfast was amazing! Lovely lady gave it to us to our cabin in the morning and it was wrapped so nicely in a proper picnic basket! And the range was amazing, even better than hotel buffets. The staff were friendly! The area is very quiet with a short drive to many hiking spots but that's what we were looking for. Loved every second. Thanks again!"

I didn't book a longer stay

"Un lugar hermoso, Yeny excelente anfitriona y hospitalidad ! Me encantó"

Aucun.

"Beautifully clean, everything you could ever need. Hosts are so friendly."

Aucun.

"First of all hosts are just amazing people! Location was great, away from crowd with amazing grass fields where our dogs could run all day long. I mean it was generally great experience but one again, HOSTS ARE AMAZING! :)"

Well weather wasn't in our favor those days, but even that didn't ruin our holiday. We stayed inside , next to fireplace, watching rain/snow outside :)

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Tudo perfeito, localizaçao, natureza, limpeza,.bom gosto... recomendo de olhos fechados!"

gostei de tudo!

"Great place to stay when visiting Karakol. I have no hesitation recommending Kanym Guest Complex"

All good.

"Very good Accommodation Safe and secured with locked gate Rooms are spacious Really Love the air condition rooms Friendly staff"

Aucun.

"It’s nice but still need to invest in the place as a big space empty and they can do more activities for the visitors"

Aucun.

"Breakfast is traditional taiwanese food,the coffee is great. The staff is pretty friendly. Definitely it will be my first choice when I will visit Yilan county next time."

Aucun.

"النظافة و فخامة المكان و الشباب في الاستقبال جدا خلوقين محترمين الله يعطيهم العافية"

Aucun.

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"النظافة و فخامة المكان و الشباب في الاستقبال جدا خلوقين محترمين الله يعطيهم العافية"

Aucun.