Aparthotel di Kepulauan Cook

"The room was very comfortable, the staff were friendly and the breakfast was very tasty with plenty of choice. Unfortunately the weather was not so good when we were there but there was a nice walkway down to the beach and a nice pool area and I would certainly come back and stay for longer in the summer when this hotel would really come into its own."

The staff member served us breakfast but as it was laid out as a buffet I think I'd rather have just helped ourselves. We were the only ones there so it felt a little strange having someone waiting around just in case we wanted an extra slice of break or cup of coffee.

"Location was fabulous, just down the road from the Presidential Palace although the road is a little unkempt. An easy walk into the town for restaurants and the main market centre. Staff were friendly and helpful. Great outside relaxing bar / restaurant."

Taxis do not like to drive to the Hotel as the road is not great and has some big ruts at the town end, leaving you with the choice of a short walk or paying more. It's about a 400 yard walk and not hard or dangerous.

"Riyaz staff was very courteous and always supportive. Cleans the rooms perfectly and always asks if any further help is required. Riyaz is polite, and always smiling. A big shoutout to Riyaz and Thank you Riya for making our stay very comfortable. Looking forward to coming and staying here in Al Khoory Hotel."

All is good and no complaints.

"It's very laid back. Good location. Cats for company."

The leak under the kitchen sink was an issue after a while

"When we finally resolved our initial room issue, our replacement room was fantastic, it was warm, clean, quiet and everything we expected"

On arrival we were allocated room 101 which was away from main hotel, through a metal locked gate, across thick snow and down several steps to basement room, when we went in it was damp, draughty, extremely cold. We complained immediately, however it took a phone call to booking.com customer service to get our issue resolved. We are 2 elderly ladies and was disappointed with the service we received initially.

"Clean, good location, close to subway lines, very easy to reach our goal destination."

the sheets were stained and wasnt clean enough. mattresses were slipping off the bed frame. Little chilly and the heater wasnt working well.

"Everything was great, clean and very nice, staff as well, i really enjoyed"

Aucun.

"Well placed, clean with big, comfortable room and nice pool, near to restaurants and shopping centre"

Quite niusy at times with roosters making there things at 5am and i did have problem with noisy guests ( which isn’t hotes fault) but noisy cleaning is. Personell is very nice dough

"It's very laid back. Good location. Cats for company."

The leak under the kitchen sink was an issue after a while

"When we finally resolved our initial room issue, our replacement room was fantastic, it was warm, clean, quiet and everything we expected"

On arrival we were allocated room 101 which was away from main hotel, through a metal locked gate, across thick snow and down several steps to basement room, when we went in it was damp, draughty, extremely cold. We complained immediately, however it took a phone call to booking.com customer service to get our issue resolved. We are 2 elderly ladies and was disappointed with the service we received initially.

"Calme, familial, disponibilité du personnel super, emplacement/proximité plage."

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"Location. Next to lake. You can see lake sunrise and sunset. Food is good."

Sound proof should be better. Everyone will wake up if somebody using the toilet. Despite this, we still enjoyed our stay.

"Perfect..I’ll be back next year…Must be the best in Banos….Should be 11 out of 10."

Aucun.

"nice ocean view on a mountain, staff is very helpful and friendly. the room is very tidy and spacious, it provides all you might need. Hotel is located in a quite neighbourhood, you can enjoy the peace & calm with the beautiful view."

nope.

"Excellent stay - Top staff. Amazing breakfast - Clean beach"

Minors details still to be corrected.

"Very hospitable staff and have accommodated all the requests."

Water pressure on level 4 is not the best

"Location was just outside of the main city area within 20 minutes walking or a few stops on the MRT, the MRT station was directly opposite the complex making life easy. We were in a self catering apartment which had all of the equipment to make it a comfortable base. The apartment was comfortable, clean and well maintained with a nice roof top pool. Zak on reception was a very helpful guy and an asset to the place, in fact all of the staff were great but Zak helped us when needed."

Aucun.

"Great staff on reception - very friendly and helpful, especially since I was the only guest in the hotel during the low season. The room was at an excellent rate and was very comfortable, clean and had everything I needed. The reception staff got me a kettle when I asked and I slept well."

Construction works are going on in the area and at the hotel in winter. Theh hamman, spa and bar and restaurant are all closed in winter too - all understandable and no huge deal and there's plenty in the area open all the time.

"Well placed, clean with big, comfortable room and nice pool, near to restaurants and shopping centre"

Quite niusy at times with roosters making there things at 5am and i did have problem with noisy guests ( which isn’t hotes fault) but noisy cleaning is. Personell is very nice dough

"Full totality of the stay. Location, staff, rooftop spa area."

Nothing.

"The hotel grounds are beautiful and well kept. The apartments are comfortable and clean. Owners very friendly and attentive and easy to reach via Whatsapp should you need anything. Supermarket 5 min walk away."

The only thing with the place is that if you don't drive (like me), it's quite far away from everything (which I kind of knew from researching when I booked so that was my choice) There are no buses but if you're driving, I would say it's perfect for a quiet, chilled stay in beautiful surroundings. I would probably still go back just for a few days if I re visit Aruba.

"Loved the room and location. Walking distance to the beach and sea"

Aucun.

"Large rooms, pristine condition. Well appointed with good facilities. Common area also superb, with cooking facilities, dining area, living room and TV. Two shower/toilet rooms shared between 4 rooms. Impeccably clean. Free wi-fi. 2x supermarkets and a fast-food place are within walking distance, closing around 22:00."

The location isn't really within walking distance of Nuuk centre, but buses and taxis are available. Not much to see and do in immediate area.

"We were a large group attending a Christian assembly so we were all together"

Aucun.

"Great location. Nice rooms and very friendly and helpful staff"

No issues

"J’ai passé un excellent séjour à Zind Naaba ! Le cadre est magnifique, l’accueil chaleureux et le service impeccable. Je recommande vivement cet endroit . La prochaine fois je n'hériterai pas à essayer le spa."

Aucun.

"The clean minimalist style and ensuite master bedroom with shower gel, shampoo and conditioner. The efficiency and kindness of Keith and Jason."

Oversimplified decor. Access to mobile showerhead restricted, watermarks above skirting board outside shower in the hallway.

"This hotel is very nice . I recommend to everyone who is going to visit Samarkand. Because the staff are very nice , friendly , professional and polite. Rooms are very clean and comfortable, are full with European style. This hotel is worth to live for your travel in Samarkand !"

Aucun.

"Owner - Abdoul - is very pleasant and smart man Property well maintained in authentic residential area Beach is near Breakfast good No complains"

noisy night from other guest.

"Close to everything, stylish boho design, clean, comfortable beds"

was there in the winter and the shower was cold although the room was warm

"The staff are really nice and friendly. The rooms are big, everything is there. Bonus points for the slippers! Also, the breakfast was so elaborate and nice. They would serve it in your room, and I think 4 people can finish it. The location is excellent too. 5 minutes walk to the bus stop, 5 mins walk to the nearest grocery store, and less than 10 mins walk to the lake."

There was an ongoing road repairs just steps away from the property, so expect some noise during the day. We pretty much were out during those times so it didn’t bother us.

"From the beginning when I booked, contacted in private, for further information, the host has been very nice. The place is located in a small hill with an amazing view and rivers sound. Huge space for a family and not just for a couple as we were. Shortly, highly recommended!!! Well done guys and may God bless you."

Aucun.

"الموقع ممتاز جدا السويت كان كبير ونظيف واكثر من رائع يوجد بارك اسفل الموتيل للسيارات كبير ومريح الموظفين في الرسيبشن كانو خدومين جدا ورائعين ( نور ونور الدين)"

فقط هناك شيء واحد لم يعجبني واتمنى ان يعملو على تحسينه.. المفروض يضعوا كارت على الباب الذي يحتوي على عبارة ( عدم الازعاج او الرجاء تنظيف غرفتي) لاننا نضطر كل يوم لابلاغ الارسيبشن ان يقوموا بتنظيف الغرفة واذا نسينا فأنهم لا يقوموا بتنظيفها الا بطلب من الزبون

"Arrival was easy, all systems worked well, reception staff helpful, lovely little Christmas touches like pepperkarka on the desk and sweets in a bag! Comfy bed, lovely and warm, very good shower. Altogether perfect for our short stay to the family for the festivities."

N/A

"El hotel en general es muy bonito, y la piscina está muy Bien: Mis chamos no querían salir de la piscina, en especial por el pequeño "Parque" acuático que tienen en las instalaciones de la piscina. Las piscinas las mantienen muy Bien limpias, incluso fuimos testigos de la limpieza exhaustiva que realizaron a la piscina de niños. El personal de mantenimiento le damos un buen "pulgar arriba". Se nos daño la cerradura y la cambiaron Al mismo momento en el que lo reportamos, a pesar de que tenían "various casos de emergencia" que necesitaban atender. Muy bien por El líder de mantenimiento."

El desayuno fue un desastre. Cuando llegamos nos asignaron una muchacha para hacerle seguimiento a nuestra "experiencia" en El hotel y nos dijo: "El desayuno es a la Carta, así que no hay que preocuparse". La verdad es que solo habían 3 tipos de desayuno y eran sumamente estrictos (no se podía cambiar pan por arepa por ejemplo). La Carta decía "huevos Al gusto", sin embargo no había huevos hervidos. A la final nos lo prepararon (porque Les explicamos que eran para Los niños) no sin antes mostrar una cara de desacuerdo y "volteada de ojos" no muy agradable. Por otro lado, El hotel estaba casi full (hecho corroborado por Los mismos administradores / trabajadores del hotel), y la disponibilidad de mesas era escasa, en incluso se hacían colas, especialmente, cerca de la hora de cierre del restaurant (10a.m.). Como especialistas en Gerencia e Ingeniería de costos, entendemos claramente que el objetivo de servir "desayunos a la Carta", es tratar de bajar costos (no toman en consideración que bajar costos en la situación de ocupación en la que se encontraban significa incrementar estrés a su personal y al turista), sin embargo eso se puede hacer con El hotel a poca ocupación (quizas igual o menor Al 30-40%) no con el hotel a 80% de ocupación. La mejor manera de manejar la comida con dicha ocupación, es preparar desayunos tipo Buffett. Se lo hicimos saber a la Gerente encargada del restaurant, sin embargo la misma no recibió la sugerencia de buenas maneras.

"Great facility!! Well thought designs and onaments"

Nothing

"The staff were really kind and helpful. And they never even expect to be tipped. We wanted to tip the girl who was so helpful to us throughout our stay but there was nobody there on the day we left because our flight was too early."

Nothing.

"Large,modern,clean.Has all equipment you need.Efficient communication Great location."

Traffic can be noisy at night.Pick the windowless sleeping room for a quieter night.

"Clean facilities throughout, the apartment and the shared spaces like the pool. Easy access to hiking trails in the area. We enjoyed the use of the pool, which was kept clean throughout."

Aucun.